WELCOME TO THE TOWN OF LAKE CLARKE SHORES CITIZEN SELF SERVICE PORTAL! - Access to your utility account anytime, anywhere, 24 hours a day, and 7 days a week. Paying your bill online is convenient, fast, and secure.

First-time online users will need to register and link their utility account. To register, select Citizen Self Service to the left, select Create an account, enter required information and password, provide an accurate and accessible email address. You will be prompted to Utility Billing Account Link Setup - please have your utility bill and enter Account # and Customer #.

We Offer Several Easy and Convenient Ways to Pay Your Utility Bill Online or by (IVR) Phone 561-571-2917

  • Credit or Debit card
  • E-Check from your bank account (checking or savings)

  • Notice to All Customers Paying with Credit/Debit Card or E-check

    Effective May 1, 2025, there is a 3.5% convenience fee with a minimum of $2.50 to all customers using a credit/debit card to pay their Utility Bill. This fee includes payments a one-time payment made online, payments taken by phone (IVR) and in-person. Phone (IVR) cost - $0.50 per transaction in addition to card fee.

    Effective May 1, 2025, there is a $1.95 fee to all customers using an e-check to pay their Utility Bill. This fee includes a one-time payment made online and payments taken by phone (IVR). Phone (IVR) cost - $0.50 per transaction in addition to e-check fee.

    Options Without Fees

  • Pay in person by check, money order or cash at Town Hall, Monday-Friday 8:00am-4:00pm
  • Mail or Drop Box by check or money order
  • Auto Pay by EFT bank draft

  • AUTO PAY: Enrollment with EFT bank draft is NOW AVAILABLE. Enrollment with credit/debit card is UNAVAILABLE.

    AUTO PAY: Customers may enroll to have their Utility Bills set for Automatic Payment by EFT bank draft by completing a EFT Auto-Pay Enrollment Form. The total amount of the bill will be electronically deducted from their account on the 20th or following business day of each month.

    Past Due Payments and Disconnection of Service Policy

    Water (and/or Sewer) Service that is not paid by the date printed on your Utility Bill is subject to a $20.00 late fee and a Termination Notice will be provided. If the payment and late fee are not paid by the date on the Termination Notice, your service is subject to disconnection. When service is disconnected for nonpayment, service will be reconnected after past due payment has been received. Please note: A $50.00 reconnection fee will be added to the next billing cycle.

    Payments received after 4:00 PM will not be restored until the following business day.